PTTV

A remote digital physical therapy platform that allows patients to confidently recover at home with a personalized exercise regimen
How might we encourage physical therapy patients to stick with exercise treatment at home?
In my undergraduate design course that focused on the interactions between people, artifacts, and environments, our group was tasked to postulate a ‘What If…?’ question that explores the use of mobile device cameras and to design a future experience for it.

Inspired by the COVID-19 pandemic, lidar sensors, and physical therapy, we designed a remote physical therapy (PT) platform that would allow patients to do physical therapy confidently at home.
My Role
I was involved in UX research, storyboarding, and video prototyping, but spent the majority of time designing the user interface.
Team
Ariel Chiang, Vanessa Lin, Chandler Simon, Ryan Stephen, Andrew Tang
Time
3 Weeks
Tools
Figma, After Effects, Premiere
Ideation
In order to understand PT during the COVID-19 pandemic, we interviewed a physical therapist to get a sense of their current workflow. We learned that:
  • During a typical treatment, patients usually will meet with their physical therapists every 1-2 weeks.
  • After each session, the physical therapist assigns the patient with some exercises to work on over the week until the next session.
  • Currently, patients have to do take-home exercises by themselves with little guidance, unlike in-person sessions.
After talking with the physical therapist, we found that proper guidance on exercises was important for patients. We thought of designing an experience that utilized smartphone lidar sensors to help track and accurately measure a patient’s exercises.

Our group articulated three core needs for a patient and their doctor:
  • Capable remote video capture for patients so that they can see themselves doing the exercise
  • Visual feedback of exercise to help patients feel more confident and accurate at home
  • A personalized PT experience by solving the two needs above
Platform Ideation
We aimed to design an experience that used existing technologies in patients’ homes. Through some explorations, we compiled three technologies that could work together as a system:
  • A motion tracking stand to keep patients in frame with their mobile device camera
  • The lidar sensors on the mobile camera itself
  • A TV that could display the camera capturing the patient
With the system, a couple new questions arose that we decided to answer by conducting a small participatory workshop with our physical therapist and a participant.
Does the patient stay in frame with our motion tracking stand?
Yes! In fact, it was better than expected. This solved our first core need of remote video capture.
How can we make the experience more tangible?
We worked with our therapist to design a tailored 3D mesh during an exercise that shows the correct exercise position once a patient reaches an exercise’s tension point.
How does the patient interact with the platform?
Both the therapist and patient preferred voice controls because the phone is too far away for touch while doing an exercise and gesture control may be too complex for the mobile camera.
Prototyping
We decided to communicate our design through a video demo and developed a storyboard to show how a physical therapist gives a patient exercises, how a patient receives the exercises, and how a patient sees and completes the exercises.
Giving Patients Exercises
I prototyped two versions of this interface. I designed the first version without much direction and I ended up overdesigning features and interactions.
Click to enlarge
designed the second version with the intent on emphasizing search and personalization. Given the short project timeframe, I made the assumption that the doctor needed to find the right exercises for the patient, adjust its parameters, and add to the schedule.
Click to enlarge
Click to enlarge
I designed the second version with the intent on emphasizing search and personalization. Given the short project timeframe, I made the assumption that the doctor needed to find the right exercises for the patient, adjust its parameters, and add to the schedule.
Click to enlarge
Completing the Exercises
The TV would display a quick demo of the exercise before prompting the patient to say ‘start’. Once the exercise has started, a display of sets and repetitions is shown and patients are prompted to do the exercise.
3D Mesh
The 3D mesh was designed to provide visual clarity for the exercise. If a patient was doing the exercise wrong, the 3D mesh would appear to guide the patient in the right direction.
Click to enlarge
Final Design
Our design presentation and final video was shown to our professor and our physical therapist. Our professor praised our design as having the potential to be a real product, and encouraged us to pursue it further. Our physical therapist also expressed interest in using the platform with their patients, and encouraged us to consider implementation.
Final Showcase
Our design presentation and final video was shown to our professor and our physical therapist. Our professor praised our design as having potential to exist today, and encouraged us to consider turning it into a real idea. Our physical therapist was jealous that they couldn’t be using the platform now with their patients, and also encouraged us to consider implementation.
Learnings
This project taught me the importance of decision making behind UI elements. Due to the short timeframe for the project I did not have time for multiple rounds of design iteration. If I were to redo the UI design, I would want to conduct additional usability tests to better quantify the usefulness of the experience. Our color choice was also not the most accessible as we randomly decided on a color to move forward with. Regardless, I’m very proud of what we were able to accomplish in such a short amount of time, but there was definitely a lot of room for more UI testing.

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